There has been a surge in the use of online mental health services during the COVID-19 pandemic, according to new research, as millions of people unable to access traditional services have sought help from digital providers.
The study – involving insights from 20 countries and potentially more than 50 million users – included a range of digital services such as patient-to-clinician platforms, digitally-enabled treatments, mental health and wellbeing apps, financial services providers, chatbots and social support networks.
The preliminary results paint a troubling and at times bleak picture of the impact that the pandemic is having on people’s mental health – but they also capture positive aspects, such as peer-to-peer support or virtual companionship for older adults.
“If we’re to be ready for the pandemic’s long-lasting impact on mental health, we need an accurate and broad picture of the situation we’re facing,” said Dr Becky Inkster of the…
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