McDonald’s is set to reopen its doors for walk-in takeaways on Monday, February 22 but there are seven rules fast food fans will have to follow to pick up their food in store.
From handwashing to queueing more, the guidelines are designed to keep staff and customers safe as they reopen during England’s national lockdown.
The fast food giant voluntarily closed its doors to all but drive-thru customers when England went back into lockdown, but Paul Pomroy, McDonald’s chief executive for UK and Ireland announced yesterday that they were opening up once more.
He said: “A month ago we made the voluntary decision to temporarily close walk-in takeaway while we reviewed our safety measures to ensure they reflect the evolving nature of the Covid-19 pandemic.
“Working closely with third party safety expert NSF International, we identified a small number of changes to further enhance our procedures, and we are currently in the process of rolling these out to restaurants.
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“This week, a small number of our restaurants will trial reopening walk-in takeaway with these enhancements in place, with the plan to reopen the majority of restaurants for walk-in takeaway across England, Wales, Northern Ireland and Ireland from Monday February 22.
“Due to government restrictions, we are unable to reopen takeaway in Scotland at this time.”
So what do you need to do to get your hands on a burger and fries:
1. Be patient
So staff can social distance while at work, McDonald’s is operating with smaller teams in the kitchens and front of house.
They also have extra safety equipment which can mean it may take longer for food to be prepared and served.
Mr Pomroy said: “I thank you again for your continued patience and kindness.”
2. Queue outside
McDonald’s already limited the number of customers allowed into a branch to enable people could socially distance.
If its too busy inside you will be asked to keep the queue going outside the front doors.
3. Wear a mask
It will be just like going into a supermarket, you can’t sit down to eat your food so you must wear your mask as you walk through the restaurant and collect your food.
Those who are medically exempt don’t need to worry, and if you’ve forgotten your mask staff should have a few spare on hand.
4. Clean your hands
Before you go inside, use the hand sanitiser situated at the door.
5. Follow the signs about where to stand
Once inside you need to follow the arrows and signs about where to stand as you wait for your order.
The restaurant chain has said it has “enhanced processes for managing the flow of people” when inside.
6. Check the opening hours
The hours you are used to at your local restaurant may have changed due to staffing levels so check before you leave home.
7. Use the app if you can
To stop you interacting with staff for any longer than necessary customers are asked to place their order on the app or by using one of the touch screens inside the restaurant.
-- to www.mirror.co.uk