BRITISH Airways and Virgin are among those who have refused refunds for passengers hit by new Covid-19 Christmas restrictions – leading to fresh concerns about consumer rights.
Boris Johnson’s new restrictions meant that almost 18 million people in London, south-eastern and eastern England as the region was put into a new two-week lockdown from Sunday.
And Nicola Sturgeon, in announcing “firm preventative action” was needed after the emergence of a faster-spreading strain of coronavirus announced a travel ban to and from the rest of the UK would apply over the festive period.
Scotland’s toughest level four rules will also come into effect across mainland Scotland from Boxing Day.
People living under Tier 4 restrictions are being told not to travel unless essential.
Customers have been bombarding airlines with concerns that they are not legally permitted to fly but have encountered hurdles to getting refunds.
British Airways and Virgin Atlantic are…